Returns & Exchanges
At Tala, we want you to be completely satisfied with your home lighting and decor purchases. If your items aren't a perfect fit, we offer a 30-day return window for all products in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully pack your products in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.