Frequently Asked Questions
Everything you need to know about bringing Tala into your home.
What is the typical delivery timeframe for furniture?
Most in-stock items are processed within 2-3 business days. Large furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.
Do you offer a warranty on your home products?
Yes, all Tala furniture and lighting fixtures come with a comprehensive 2-year limited warranty covering manufacturing defects and structural integrity.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled condition to qualify for a full refund.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment's progress in real-time.
Are your materials sustainably sourced?
Sustainability is at our core. We prioritize FSC-certified woods, recycled textiles, and eco-friendly finishes to ensure our products are as kind to the planet as they are to your home.
Do you provide assembly services?
We offer professional assembly services for an additional fee at checkout. Our team will assemble your furniture and remove all packaging materials for a hassle-free experience.